|
Microsoft CRM Sales
Accessible from Microsoft Outlook and the Web, Microsoft CRM Sales helps sales people manage leads and opportunities, measure and forecast sales activity, efficiently track customer communications, and automate stages in the sales process—helping ensure a shorter cycle, higher close rates, and improved customer retention.
Microsoft CRM Sales provides many benefits to your organization, including:
- Increase sales success - Shorten the sales cycle and improve close rates with leads and opportunity management, customizable workflow rules for automated sales processes, quote creation, and order management.
- Understand customer needs - Comprehensive reports let you forecast sales, measure business activity and performance, track sales and service success, and identify trends, problems, and opportunities.
- View complete customer information - Microsoft CRM offers a centralized, customizable view of sales and support activity and customer history.
- Work from Microsoft Outlook or the Web - Access full sales functionality online or offline with Microsoft Outlook, or work from any location using a Web browser.
- Share information - View, update, and share sales and customer service information across teams and departments.
- Integrate powerfully - Integrate with Microsoft Office and other business systems.
|
