|
Epicor and Failsafe Midmarket Enterprise Services Automation (ESA)
Optimize Your Service Processes with Collaborative Enterprise Services Automation (ESA) from Epicor
Epicor and Failsafe's ESA solution optimizes mid-sized service organizations, empowering them to expand their value chain, grow revenue and drive efficiency benefits straight to the bottom line.
e by Epicor and Failsafe provides all the tools service organizations need to administer and manage their enterprise competitively in today’s global business environment. It covers the complete life cycle of service delivery—from opportunity to engagement through planning to delivery and then performance management.
Moving beyond professional services automation (PSA), Epicor midmarket ESA represents a complete end-to-end solution for the midsized service organization, incorporating customer relationship management (CRM), professional services automation, a collaborative B2B commerce platform, integral financials, business intelligence and more – all from a single vendor.
The advanced features of Microsoft Project provides broader project management capabilities with an extensive bi-directional integration between the two systems adding enterprise strength to e by Epicor and Failsafe, and significant ESA value to the use of Microsoft Project.
Whether you are a professional services organization (PSO) embedded service organization, internal IS department or global development organization (R&D), the combination of Microsoft and Epicor provides a comprehensive ESA solution that offers strategic value with a quick return on investment (ROI).
|
